E-technology and information sharing in child welfare: Learning from the English experience

The use of e-technology as a way of improving communication and collaboration across services in child welfare has generated significant interest in recent years. The Information Sharing and Assessment (ISA) is an e-technology initiative that has been introduced by the British Government as an attempt to promote better information sharing between professionals, early identification and multi-professional interventions. This article looks at one aspect of ISA, the introduction of the Common Assessment Framework (CAF). It considers some of the issues relating to the introduction and use of the CAF, and discusses some of the ways in which systems of child welfare may learn from the English experience. While acknowledging the potential for e-technology to strengthen practice developments in child welfare, it emphasises the need for careful scrutiny of new developments to ensure that they do not have negative, unintended consequences.